Surveillance Technologies prides itself on offering great Technical Support, so please utilise the following Technical Resources:
- Tecom Support - contact our Tecom Guru Patrick Tocher - 0800 SURVEILLANCE / +64 21 339 695 - patrick@stlnz.co.nz
- Honeywell, Pelco & CCTV Support - contact our Technical Manager Graham Costain - 0800 SURVEILLANCE / +64 21 667 650 - graham@stlnz.co.nz
- Southwest Microwave Support - contact Robert McDowell - 0800 SURVEILLANCE / +64 21 905 220 - robert@stlnz.co.nz
Additional support can be found online as follows:
- V8 to Challenger Plus Upgrade: V8 to Challenger Plus Guide
- Tecom Training: https://utcmoodle.challengerx.info/
- Tecom Firmware: https://support.firesecurityproducts.com.au/hc/en-us/categories/360000163435-Aritech
- TruVision Firmware: https://firesecurityproducts.com/en/bu/video
Spoken to our Technical Team and been told to return the item to us? Download our RMA Form and follow the instructions.